Elevate Concierge Medicine into Luxury Membership
Delight your patients with a custom app that redefines what premium healthcare experiences feel like.
Personalized Patient Experience
Imagine greeting every patient by name, knowing their preferences, and anticipating their needs—before they even step into your office.
Our platform transforms every interaction into a seamless, elevated experience that matches the luxury and precision your patients expect.
Welcome to the Future of Concierge Medicine
Your patients are members of private clubs. They expect personalization, privacy, and effortless convenience - everywhere, all the time. Why should their healthcare feel any different?
We’ve empowered hundreds of the world’s most prestigious clubs with mobile technology that anticipates needs, streamlines access, and makes their members feel known. We’re bringing that innovation to concierge medicine because your patients deserve to feel like VIPs every time they interact with your practice.
Deliver Healthcare That’s as Personal as the Relationship You’ve Built
Make every patient touchpoint effortless, secure, and deeply personal.
Secure, HIPAA-Compliant Messaging
Peace of mind and instant access to your team—without relying on outdated tools.
Effortless Appointment Scheduling
Patients book and reschedule in seconds, with automatic reminders built in.
On-Demand RX Refills
Patient requests are submitted through the app—no calls, no missed messages.
Easy Online Shopping
Bring your wellness storefront into the palm of your patient's hands.
Personalized Wellness Content
Skip generalized email blasts and deliver curated health resources to precise patient groups.
Easy Access to Patient Portals
Empower patients with centralized access to health records, test results and more.
Live Document Access
Deliver lab results, care plans, and key records, on demand.
Give Your Team the Tools to Operate Like High-Touch Hospitality
When your back-office runs like a luxury concierge service, patients notice.
Your Branded Digital Presence
From logo to tone, your app reflects your brand, not a white-labeled template.
Streamlined Intake & Digital Onboarding
Replace clipboards with smart digital workflows that save your staff hours.
Custom Notifications & Office Updates
Reduce no-shows and engage patients with personalized, timely updates about their care and your practice.
Real-Time Feedback Tools
Gather instant, actionable insights post-visit to improve patient experience.
Our 6th Sense+ Technology Keeps Your Team One Step Ahead of Everything
Patient Name Recognition
Always make patients feel well known, regardless of staff tenure.
Real-time Arrival Alerts
Be ready before they step inside. Geo-notifications alert your team when patients arrive.
Why Pacesetter? Because One Size Fits No One.
You didn’t build your practice to be ordinary. Neither is our software.
Customized to enhance your brand
From logo identity to tone of voice, your app reflects your practice.
Built on concierge experience toolsets—not adapted EMR tech
Unlike generic medical apps, our platform is explicitly designed to enhance high-touch, patient-centric interactions.
Powered by flexible hospitality tech
Our technology effortlessly adapts to your specific concierge practice needs.
Unparalleled Service Relationship
Your dedicated success team provides hands-on, personalized support, working closely onsite with your team to ensure a flawless launch and ongoing success.
Your Patients Expect a New Level of Care.
Deliver experiences on par with the luxury they’re already used to.
Your patients are used to five-star experiences. They vacation at exclusive resorts, belong to elite clubs, and choose concierge medicine for one reason: they expect the best.
Let’s deliver a mobile experience that matches their lifestyle; one where every touchpoint feels personal, seamless, and secure.